Terms & Conditions

We reserve the right to re-qualify customer status at any time.


MINIMUM ORDERS:

There isn't minimum order


PRICING:

All products prices are subject to change without prior notice.


DELIVERY:

All orders received before 3:00pm EST will be shipped the same day whenever possible.


COD REFUSALS:

If a COD order is returned to us, we will charge your account a full restocking fee, plus freight both ways.


FREIGHT:

For our domestic customers, MCS will pay full freight on parts orders of $700.00 or more.

No free freight or freight allowances will be given on past due accounts.


RETURNS:

All returns must be approved by MCS Bicycles and require an RA number prior to return and credit.

Credit will not be given without our customer service authorization within 10 days of receipt. Merchandise returned must be in salable condition and may be subject to a 10% restocking fee. Clearly mark the RA number on the outside of the package being returned, include a copy of the invoice, and the reason for the return. Credit cannot be issued for items purchased 30 or more days prior to return, closeouts, wheel builds, or special orders. Freight must be paid by the customer-exceptions may apply.


SHORTAGES or DAMAGED MERCHANDISE:

Problems must be reported at the time the package is opened. NO EXCEPTIONS.


WARRANTY:

warranty is given by MCS. Merchandise should be returned, directly, to the manufacturer for any warranty claims.


DISCLAIMER:

MCSis not responsible for any incorrect technical information or typographical errors.


BUSINESS HOURS:

Monday - Friday, 9:00am to 5:00pm EST